Last August, a 2021 Volkswagen Atlas came into our service bay after its owner was stranded in a surface parking lot off Hospitality Lane following a Costco run on a 108-degree afternoon. The battery had shown a slow crank on cold mornings for about six weeks prior but had always started, so the owner assumed…
Last July, a 2019 Volkswagen Tiguan came into our service bay barely making it off the I-215 off-ramp near Hospitality Lane. The owner had noticed a faint musty smell from the vents and some inconsistent temperature readings on the Climatronic display a few months earlier, but figured it was just a quirk. After 14,000 more…
A Volkswagen Tiguan owner came into our service bay last August after a rear tire blowout on the I-215 northbound near the Baseline Street interchange during his afternoon commute from his workplace near the Ontario Mills area. The blowout had caused a significant scare at 70 mph before he managed to bring the vehicle safely…
A Volkswagen Jetta owner came into our service bay last June after his air conditioning had been blowing warm air on his morning commute on the 215 for nearly three weeks. He had purchased a consumer refrigerant recharge kit from an auto parts store on Baseline Street and added refrigerant himself, which produced cold air…
A Volkswagen Tiguan owner came into our service bay last month after noticing a gradual but persistent loss of power on his daily commute on the 215 between San Bernardino and Murrieta. The vehicle had 74,000 miles on it and had been maintained on a consistent oil change schedule, so the owner assumed the engine…
A Volkswagen Passat owner came into our service bay last July after his Climatronic system had been blowing warm air on his daily commute on the 215 for nearly two weeks. He had taken it to an independent shop on Baseline Street that recharged the refrigerant without diagnosing the underlying cause. The recharge cost $180…
Kevin had been bragging to his coworkers about his new 2026 Jetta’s fuel economy since the day he picked it up from the dealership. By month four, he noticed his real-world mpg had dropped noticeably from what he was seeing during the first few weeks. He figured it was just how the car settled in….
Last month, a 2026 Jetta GLI came in from Redlands after its owner had noticed intermittent dropouts in the rear speaker output and an infotainment screen that had begun exhibiting occasional touch response delays during his commute on the 10 freeway. He had dismissed both issues as software quirks and hadn’t scheduled a diagnostic appointment…
Last month, a 2021 Jetta arrived at our Camino Real service center averaging 28 MPG when it should have been getting 36 MPG. The owner had been ignoring the check engine light for months, unaware that a failed oxygen sensor was causing the engine to run rich and waste fuel. Combined with a dirty air…
