Last summer, a 2020 Volkswagen Tiguan came into our service bay on Camino Real after its owner noticed the dashboard surface had developed a network of fine cracks across the top section directly below the windshield. The vehicle had 38,000 miles, had been parked outdoors in a surface lot near the I-215 corridor daily for…
Last August, a 2021 Volkswagen Atlas came into our service bay after its owner was stranded in a surface parking lot off Hospitality Lane following a Costco run on a 108-degree afternoon. The battery had shown a slow crank on cold mornings for about six weeks prior but had always started, so the owner assumed…
A Volkswagen Jetta owner came into our service bay last June after his air conditioning had been blowing warm air on his morning commute on the 215 for nearly three weeks. He had purchased a consumer refrigerant recharge kit from an auto parts store on Baseline Street and added refrigerant himself, which produced cold air…
A Volkswagen ID.4 owner came into our service bay last month after noticing his real-world range had dropped noticeably from what he had been achieving in his first year of ownership. He commuted daily on the 215 between San Bernardino and Murrieta and had been charging to 100 percent every night since taking delivery, reasoning…
A Volkswagen Passat owner came into our service bay last July after his Climatronic system had been blowing warm air on his daily commute on the 215 for nearly two weeks. He had taken it to an independent shop on Baseline Street that recharged the refrigerant without diagnosing the underlying cause. The recharge cost $180…
Elena had been dealing with allergy-like symptoms during her morning commute on the 215 for most of the spring. She assumed it was seasonal pollen and managed it with over-the-counter medication for two months. When she finally brought her Volkswagen Tiguan in for a routine oil change, we pulled her cabin air filter and found…
Kevin had been bragging to his coworkers about his new 2026 Jetta’s fuel economy since the day he picked it up from the dealership. By month four, he noticed his real-world mpg had dropped noticeably from what he was seeing during the first few weeks. He figured it was just how the car settled in….
Last month, a 2026 Jetta GLI came in from Redlands after its owner had noticed intermittent dropouts in the rear speaker output and an infotainment screen that had begun exhibiting occasional touch response delays during his commute on the 10 freeway. He had dismissed both issues as software quirks and hadn’t scheduled a diagnostic appointment…
Last month, a Volkswagen Tiguan came in from Colton after its owner had been hearing a faint squealing during braking for about six weeks on her daily commute on the 215. She had read that brake squeal is sometimes normal and kept driving her regular route through the I-10 and I-215 interchange and along Hospitality…
Last summer, a 2021 VW Atlas owner from Redlands experienced a no-start condition in a Target parking lot during 108-degree afternoon heat. They’d noticed slightly slower cranking over the previous weeks but assumed it was normal. The battery tested at only 45% capacity, severely weakened by three summers of Inland Empire heat without replacement. The…
