Last August, a 2021 Volkswagen Atlas came into our service bay after its owner was stranded in a surface parking lot off Hospitality Lane following a Costco run on a 108-degree afternoon. The battery had shown a slow crank on cold mornings for about six weeks prior but had always started, so the owner assumed…
Last July, a 2019 Volkswagen Tiguan came into our service bay barely making it off the I-215 off-ramp near Hospitality Lane. The owner had noticed a faint musty smell from the vents and some inconsistent temperature readings on the Climatronic display a few months earlier, but figured it was just a quirk. After 14,000 more…
A Volkswagen Tiguan owner came into our service bay last August after a rear tire blowout on the I-215 northbound near the Baseline Street interchange during his afternoon commute from his workplace near the Ontario Mills area. The blowout had caused a significant scare at 70 mph before he managed to bring the vehicle safely…
A Volkswagen Jetta owner came into our service bay last June after his air conditioning had been blowing warm air on his morning commute on the 215 for nearly three weeks. He had purchased a consumer refrigerant recharge kit from an auto parts store on Baseline Street and added refrigerant himself, which produced cold air…
A Volkswagen Tiguan owner came into our service bay last month after noticing a gradual but persistent loss of power on his daily commute on the 215 between San Bernardino and Murrieta. The vehicle had 74,000 miles on it and had been maintained on a consistent oil change schedule, so the owner assumed the engine…
A Volkswagen Passat owner came into our service bay last July after his Climatronic system had been blowing warm air on his daily commute on the 215 for nearly two weeks. He had taken it to an independent shop on Baseline Street that recharged the refrigerant without diagnosing the underlying cause. The recharge cost $180…
Last year, a 2022 Volkswagen Atlas Cross Sport arrived at our Camino Real service center with severe engine damage after the owner ignored all recommended maintenance for 28,000 miles. They’d assumed modern vehicles could go “much longer” between services than manufacturer recommendations. The neglect resulted in oil sludge buildup from extended oil change intervals, a…
