Last month, a 2021 VW Tiguan came in with a panoramic sunroof that had stopped closing completely, leaving a two-inch gap that the owner had been covering with a towel during a rainstorm. The sunroof motor was straining against a track packed with fine sand, dried leaves, and debris from two Santa Ana wind events….
Last month, a 2021 VW Tiguan came in for a routine oil change and the technician pulled an air filter so clogged it had turned from white to a solid grey-brown. The owner had no idea. He had been driving the I-15 daily between San Bernardino and Victorville for over two years without a single…
Last summer, a VW Tiguan came into our service bay with a noticeable drop in fuel economy and a sluggish throttle response the owner had been living with for months. When we pulled the engine air filter, it was so clogged with desert dust and particulate matter that barely any light passed through it. The…
Last summer, a 2020 Volkswagen Tiguan came into our service bay on Camino Real after its owner noticed the dashboard surface had developed a network of fine cracks across the top section directly below the windshield. The vehicle had 38,000 miles, had been parked outdoors in a surface lot near the I-215 corridor daily for…
Last August, a 2021 Volkswagen Atlas came into our service bay after its owner was stranded in a surface parking lot off Hospitality Lane following a Costco run on a 108-degree afternoon. The battery had shown a slow crank on cold mornings for about six weeks prior but had always started, so the owner assumed…
Last July, a 2019 Volkswagen Tiguan came into our service bay barely making it off the I-215 off-ramp near Hospitality Lane. The owner had noticed a faint musty smell from the vents and some inconsistent temperature readings on the Climatronic display a few months earlier, but figured it was just a quirk. After 14,000 more…
A Volkswagen Tiguan owner came into our service bay last August after a rear tire blowout on the I-215 northbound near the Baseline Street interchange during his afternoon commute from his workplace near the Ontario Mills area. The blowout had caused a significant scare at 70 mph before he managed to bring the vehicle safely…
A Volkswagen Jetta owner came into our service bay last June after his air conditioning had been blowing warm air on his morning commute on the 215 for nearly three weeks. He had purchased a consumer refrigerant recharge kit from an auto parts store on Baseline Street and added refrigerant himself, which produced cold air…
A Volkswagen ID.4 owner came into our service bay last month after noticing his real-world range had dropped noticeably from what he had been achieving in his first year of ownership. He commuted daily on the 215 between San Bernardino and Murrieta and had been charging to 100 percent every night since taking delivery, reasoning…
A Volkswagen Tiguan owner came into our service bay last month after noticing a gradual but persistent loss of power on his daily commute on the 215 between San Bernardino and Murrieta. The vehicle had 74,000 miles on it and had been maintained on a consistent oil change schedule, so the owner assumed the engine…
