Last August, a 2021 Volkswagen Atlas came into our service bay after its owner was stranded in a surface parking lot off Hospitality Lane following a Costco run on a 108-degree afternoon. The battery had shown a slow crank on cold mornings for about six weeks prior but had always started, so the owner assumed…
Last July, a 2019 Volkswagen Tiguan came into our service bay barely making it off the I-215 off-ramp near Hospitality Lane. The owner had noticed a faint musty smell from the vents and some inconsistent temperature readings on the Climatronic display a few months earlier, but figured it was just a quirk. After 14,000 more…
A Volkswagen Tiguan owner came into our service bay last August after a rear tire blowout on the I-215 northbound near the Baseline Street interchange during his afternoon commute from his workplace near the Ontario Mills area. The blowout had caused a significant scare at 70 mph before he managed to bring the vehicle safely…
A Volkswagen Jetta owner came into our service bay last June after his air conditioning had been blowing warm air on his morning commute on the 215 for nearly three weeks. He had purchased a consumer refrigerant recharge kit from an auto parts store on Baseline Street and added refrigerant himself, which produced cold air…
A Volkswagen ID.4 owner came into our service bay last month after noticing his real-world range had dropped noticeably from what he had been achieving in his first year of ownership. He commuted daily on the 215 between San Bernardino and Murrieta and had been charging to 100 percent every night since taking delivery, reasoning…
A Volkswagen Tiguan owner came into our service bay last month after noticing a gradual but persistent loss of power on his daily commute on the 215 between San Bernardino and Murrieta. The vehicle had 74,000 miles on it and had been maintained on a consistent oil change schedule, so the owner assumed the engine…
A Volkswagen Passat owner came into our service bay last July after his Climatronic system had been blowing warm air on his daily commute on the 215 for nearly two weeks. He had taken it to an independent shop on Baseline Street that recharged the refrigerant without diagnosing the underlying cause. The recharge cost $180…
Elena had been dealing with allergy-like symptoms during her morning commute on the 215 for most of the spring. She assumed it was seasonal pollen and managed it with over-the-counter medication for two months. When she finally brought her Volkswagen Tiguan in for a routine oil change, we pulled her cabin air filter and found…
A Volkswagen Tiguan owner came into our service bay last month after his adaptive cruise control had begun behaving erratically on his daily commute on the I-215 northbound toward Devore. The system was dropping out at inconsistent intervals and had triggered a forward collision warning on a clear stretch of freeway with no vehicle ahead….
Kevin had been bragging to his coworkers about his new 2026 Jetta’s fuel economy since the day he picked it up from the dealership. By month four, he noticed his real-world mpg had dropped noticeably from what he was seeing during the first few weeks. He figured it was just how the car settled in….
